Automations that follow up while you work

Missed calls, new leads, reminders and review requests, handled automatically inside your CRM, so no customer slips through the cracks.

What we automate

A few of the workflows owners ask for most. We build the ones your business needs.

Missed-call text back
Miss a call and the caller gets a text right away, so they wait for you instead of calling the next business.
New lead follow-up
A form fill or inquiry gets a text and an email within minutes, then a few more over the next days.
Appointment reminders
Reminders before every appointment, and a rebooking message when someone does not show.
Review requests
After the job, happy customers get a simple link to leave a Google review.
Payment reminders
Invoices and payment plans get friendly reminders, so you are not chasing money by hand.
Win-back messages
Past customers hear from you again with an offer or a check-in.

Pick how many you need

A one-time setup fee. Start with the handful that matter most and add more as the business grows.

Custom

Ask for pricing

More than 15 automations ($119 each above 15), or a bigger system across several tools.

Optional care plan: $597 a month. Changes, fixes and small additions to your automations whenever you need them, month to month.

Get pricing for your automations

Tell us what you want to stop doing by hand. A CBM advisor follows up with a plan and pricing. Or call 518-249-5064.

We reply within one business day. Your details stay with CBM Business Solutions.

Automation questions

What counts as one automation?

One automation is one workflow with a single starting point, such as a new form fill or a missed call, plus the texts, emails and steps that follow it.

Which CRM do the automations run in?

They are built inside your CRM, so contacts, conversations and follow-up live in one place. If you do not have a CRM yet, we can set one up for $297 a month. Automation setup is a one-time fee.

What happens after the automations are built?

You get a written guide to every automation, so you know what each one does and when it runs. If you want changes later, the optional care plan covers updates, fixes and small additions for $597 a month, or we can quote a one-time change.

Will texts go out without permission?

No. Text messages only go to contacts who opted in, and every message includes a way to stop. Email follow-up works for everyone else.

Not sure where to start?

Book a free strategy session. We look at how leads reach you today and which automations would save you the most time.